Skip to content
Get an assessment
  1. Home
  2. Operated processes

PRAX-IA Opera

Business processes operated with AI. With an SLA.

We don’t sell standalone agents: we operate a complete stage of your process. Agents do the work, your people approve at the points that matter, and we answer for the result, not for hours.

Work comes inan agent classifies and prioritizes
It gets preparedan agent assembles what can be assembled
It gets revieweda person approves what matters
It gets donean agent does the rest and notifies
It gets closeda person signs off with evidence

See it operate

A complete process, from clock-in to sign-off.

A real process, end to end: people clock in at the plant, on the road and at the office; AI reconciles, rebuilds what is missing and prepares the evidence; HR reviews and signs off.

Built on Medular, our data infrastructure for operated processes. Sample data; the on-screen labels are in Spanish.

PRAX-IA Opera

Complete business processes, operated with AI and an SLA.

We don’t sell standalone agents: we operate a complete stage of your process. Agents do the work, your people approve at the points that matter, and we answer for the result, not for hours.

Work comes inan agent classifies and prioritizes
It gets preparedan agent assembles what can be assembled
It gets revieweda person approves what matters
It gets donean agent does the rest and notifies
It gets closeda person signs off with evidence
Process SLACost per caseEvery step recordedStart with one stage
  • A process with its live dashboard
  • Agents code; a senior validates
  • Lineage end to end
  • Architecture certification
  • A person approves, then it’s published

The problem

What gets stuck today.

  • Processes that run on email and meetingsWork passes between teams by email; nobody knows where each case is or who has it.
  • Automation that stops at the hard partTasks got automated, but the process still waits for someone to chase the next approval.
  • No evidence when it’s neededWhen an auditor asks why something was decided, a meeting is called to reconstruct it.

How it works

Four steps, each one you can review.

  1. Choose one stageThe stage with the most volume or the worst delays. One stage, with its own SLA.
  2. Map who decides whatWhat agents do, where a person approves, and what evidence each approval needs.
  3. Operate itAgents do the mechanical work; your people approve; every step is recorded.
  4. Measure against the SLATime per stage, cost per case and exceptions, on a live dashboard.

What you get

Deliverables, not promises.

Everything lives in your cloud and in your name.

  • An SLA per stage, agreed in writing
  • Cost per case, visible before and after
  • Approval points with the evidence each one needs
  • A record of every step: who did it, which agent, who approved and when
  • A live dashboard of the process
  • The option to add the next stage once this one meets its SLA

FAQ

What people ask.

How is this different from traditional outsourcing?

Outsourcing puts people on the work. PRAX-IA Opera puts agents on the mechanical part and leaves your people the decisions that need judgment, with every step recorded and the cost per case visible.

Do we have to hand over the whole process?

No. You start with one stage. When it meets its SLA, the next one can follow.

Who is accountable if something goes wrong?

The process has an owner on your side and one on ours. Decisions that matter are signed by a person, with evidence, and any stage missing its SLA shows up on the dashboard.

Contact

Tell us what you need.

We reply within one business day. If your case isn’t a fit, we’ll say so in that first email.

In your words: which workflows or reports, roughly how many, and the platform you’re moving to.